FAQ's

FAQ's

FAQ's

FAQ's

FAQ's
FAQ's

FAQ's

Q 1:How can I confirm the quality of product?

A1:If you would like to check the quality (curls, materials,color,etc) you can place the sample order.Your sample order will be processed within 3 business days. You will receive a usps, tnt  or fedex delivery notification once your item has been shipped. You can track it and follow your package.Or we will use your shipping service. You will pay for shipping cost.

Q 2:How can I compare the Curls?

We are OEM eyelash manufacture, so we base on your specification.We will send to you the empty curl list . You will stick your lash on this list. Scan and resend to us.

Q 3:How long will the order take ?

Base on the qty of the order , Such as:

 

No

Qty (pcs)

Production time

1

1000-5000

15 days

2

5000-10000

15 days-25 days

3

10000-15000

25 days-30 days

4

Over 15000

45 days

*Not included: The time of printing (lash cards, sticker,etc.)

 

 

Q 4: How do I place an order?

1.        Go go “Informations  order template download .

2.       Select the right material, length, curl ,quantity - maybe you want to order .

3.       Send to us your order list .

4.       You'll get an invoice of all the items that you ordered . We’ll continue send to you the packing list to let you know how your package is doing via email so make sure you keep an eye out for anything we send.

5.       Proceed with your payment .

6.       Choose your preferred shipping method (Before shipping you will receive the delivery notification.

Q 5: How is your price?

Our price is EXW

Q 6: What are my payment options?

By Wine, Western Union, Money Gram, Pay Pal, X press money ,etc. All our orders are processed in US dollars.So if you’re purchasing from other currency, please make sure you are aware of your currency’s daily exchange rate at the time of the transaction.

Q 7 :How do I know if my order has been confirmed?

Once your payment is processed correctly, You'll get an email or text  from us saying that your order has been successfully placed.

Q 8:How can I contact to Victory eyelash manufacture (Hotline)?

If you have any enquiries, we'd love to hear from you. So please do not hesitate to call or text (via whatsaap, viber etc ) at +84 977162703 or email us at victorymanufacture@gmail.com

 


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